For private practices, telehealth and wellness clinics
I automate online booking and intake for health and wellness practices.
I build the booking flow, intake forms and reminders on top of the tools you already use, and set up tracking so you can see which channels bring in booked visits. I sign BAAs, and I don't automate anything clinical.
Best for: private practices, telehealth and wellness clinics whose front desk books by phone and chases intake forms.
$6,500 fixed, live in 7 business days.
Built for Femgevity Health, Dr George Beyloune and GiftWellSoon · Top Rated on Upwork · 5.0 from 30 ratings
Your front desk spends the day on the phone and chasing forms.
New patients call to book because the website can't do it. Intake forms arrive half done or on paper. Reminders go out by hand, if they go out at all. And when you spend on ads, nobody can say which ones turned into visits.
What you get
| What you get | Priced alone |
|---|---|
| Patient journey mapFrom first visit to the site to the booked appointment, on one page | $720 |
| Booking flowOnline booking tied to your scheduling tool (Acuity, Calendly, your EHR's scheduler or a custom engine) | $1,920 |
| Intake forms routed correctlyForms on a form tool you control that signs a BAA with you, routed to the right staff | $1,440 |
| Reminders and follow-upsNon-clinical reminders and no-show follow-ups, using templates you approve | $960 |
| Tracking (PostHog or GA4)Which channels bring in booked visits, with no PHI in analytics | $1,440 |
| Runbook and recorded walkthrough | $720 |
| Bonus: 30 days of fixes | $960 |
| Total if bought separately | $8,160 |
The offer
- Price. $6,500 fixed, half and half, or $5,850 upfront. If you started with the AI Roadmap, its $750 comes off this price. One piece only, like reminders or tracking? The 5-Day Ops Agent Sprint is $3,500.
- Guarantee. Live by day 7, or I keep working at no charge until it is and refund $650. If it never goes live, you don't pay the second half. The clock starts when the deposit clears and I have access, and it pauses while I'm waiting on you.
- What I won't do. I don't automate diagnosis, triage, prescriptions or clinical messages, and I don't put patient health information into analytics.
- BAAs. I sign BAAs, before I touch any system that holds patient data.
Capacity. I run at most 2 builds at the same time, so I can hold these dates. The intake form shows the next open start date.
Founding clients: 3 of 3 slots left in health.
The first 3 practices to sign up for this build get their first month of Ops Care free ($1,500) and the next open build slot. In return, you agree to a short case study:
- a 30-minute interview within 30 days of go-live;
- your company name and logo;
- the before and after results you're willing to confirm;
- one quote you approve.
You read and approve it before anything goes live. The free month starts once you approve the case study. Your 14 days of fixes start at go-live. If they end before you approve the case study, Ops Care isn't active in between unless you start it at the normal price. This ends when the 3 slots are filled or on Jan 31, 2027, whichever comes first. The price is the same either way.
What this costs you today
- If your front desk spends 10 hours a week booking by phone and chasing forms, that's about $12,080 a year in wages at the BLS median for administrative assistants (May 2025).
- This is a fixed $6,500, once.
Proof
Dr George Beyloune, private practice
Consultation booking engine, growth setup and website.
GiftWellSoon, health nonprofit
An automated medical resource and aid finder with an AI matching workflow “to help patients find relief faster.”
Femgevity Health, menopause and longevity telehealth
Growth stack set up with customer.io and PostHog.
Materna Healthcare, maternity care
Baseline growth setup with PostHog.
HIPAA-compliant forms
HIPAA-compliant form integration and accessibility checklist (Upwork contract, 2024).
Upwork review, GiftWellSoon, 5.0
“We have hired Diego multiple times and his work is always outstanding.”
What clients say on Upwork
Diego was extremely knowledgeable about web development and provided excellent suggestions that significantly improved our project. His communication was timely, clear, and professional, and he consistently met every deadline. I truly appreciated his expertise and proactive approach. I would highly recommend Diego to anyone looking for a skilled, reliable, and collaborative web developer.
What I build for you
How it works
Intake and a 15-minute call
You show me how a new patient books today.
Journey map and scope
A journey map, then scope and deposit.
Live by day 7
Your staff approve the templates before anything goes out.
Questions
Is it HIPAA compliant?
Compliance covers your whole practice, so I can't certify it. What I do: PHI stays in tools that have signed a BAA with you (your EHR, your form tool), I sign BAAs, and PHI never goes into analytics.
Do you sign a BAA?
Yes. I sign BAAs, before I touch any system that holds patient data.
Will it replace our EHR?
No.
Can patients book from Instagram or Google?
Yes, if your scheduler allows a booking link.
Put a number on it
Show me how a new patient books today.
See if your practice qualifiesA few questions first. Then you can pick a call time.